Give us your account receivable data
and get the collected debt as a return

A unique methodology

Digital Collection Operations as a Service

FOR THE FINANCIAL SECTOR

A UNIQUE METHODOLOGY FOR THE FINANCIAL SECTOR

 | An Outsourcing Service for Digital Collection Operations | 1 - collections digital operations as a service
 | An Outsourcing Service for Digital Collection Operations | digital operation as a service collections

Traditional Collection Operations

 | An Outsourcing Service for Digital Collection Operations | traditional collections operations

Human Workforce

Versus

 | An Outsourcing Service for Digital Collection Operations | versus-vertical

Versus

Digital Operations as a Service

 | An Outsourcing Service for Digital Collection Operations | collections digital operation as a service

Digital Workforce

Find out how other companies are already profiting

A unique methodology for collections

Contactability score | An Outsourcing Service for Digital Collection Operations | CONTACTABILITY SCORE
CONTACTABILITY SCORE
Our proprietary algorithm assigns the lending institution a score based on more than 40 variables and industry benchmarking.

1.

Contactability improvement through A.I.

We use automation and artificial intelligence for improving the quality of the contacts since the greater the contactability, the better the effectiveness of the collections.

2.

Cross Channel Automation + Artificial Intelligence

Email · Text messages · Automated phone calls · Web Push · Mobile Push

cross channels for collections | An Outsourcing Service for Digital Collection Operations | cross channels for collections

We determine the optimal channel of contact for each delinquent client and confirm that the debtor has indeed been contacted.

Automated self-service through chatbots

Through digital channels such as chatbots, we allow customers to download documents, invoices, and account statements, as well as consult information.

feedback for collections give your customers two way communications | An Outsourcing Service for Digital Collection Operations | feedback for collections give your customers two way communications

3.

Feedback Management

We enable rapid identification of nonpayment reasons and effective follow-up as a result of two-way interactions.

4.

Agreement Payment Management

Our automated debt negotiation tools provide personalized, individualized debt payment plans, alternative payment calendars, and self-service tools for debt renegotiation.

collections payment plan agreement | An Outsourcing Service for Digital Collection Operations | collections payment plan agreement
collections - digital operations as a service - payment methods | An Outsourcing Service for Digital Collection Operations | collections - digital operations as a service - payment methods

5.

Payment Management

To make it convenient for customers to pay the debt, we offer a number of payment options and methods.

Dashboard for Monitoring Results

collection results dashboard - operations as a service | An Outsourcing Service for Digital Collection Operations | collections dashboard results

Start digitalizing your collections

Frequently Asked Questions

How is the digital collection operations service charged?

DANAConnect charges a percentage of the amount recovered, well below the traditional industry standard.

How is it possible that the commission is so low?

The scalability of automation and artificial intelligence make it possible to lower service costs as long as the volume justifies the profit margin. Thanks to automation, the work for managing hundreds, thousands, or millions of debtors is the same.

Is DANAConnect a debt recovery agency?

No, DANAConnect is not a collection agency. Instead, DANAConnect is a company dedicated to automating processes for the financial industry.

DANAConnect works independently or in conjunction with my institution?

DANAConnect appoints a work team, and your institution assigns a Project Owner. We integrate with the department and with the collection systems of financial institutions to make the collection more effective, economical, and a better experience for customers.

Who does the debt collections?

DANAConnect manages collections but does not receive payments directly. DANAConnect integrates with the systems of the creditor entity to ensure the collection and receipt of payments after the renegotiation of the debt contract.

Menu