Point-to-point integrations
Separate development and credentials for every channel or provider.
Transactional Notifications Hub
A single integration for all your transactional notifications
Connect your core banking system, BPM, applications, and operational platforms to a single layer for managing channels, templates, business rules, failover, monitoring, and end-to-end traceability.
Transactional channels
Branches
IVR
ATM
Points of sale
Online banking
Mobile banking
Enterprise systems
BPM · Origination · Risk · Fraud prevention
Core banking
Transactions
API Gateway
Governance, authentication, and integration control
API REST
API SOAP
SMTP
Custom API
DANAconnect · Transactional Notifications Hub
Email
SMS
WhatsApp
Push
Voice
Designed for financial institutions and regulated operations
90+
financial institutions use DANAconnect solutions
1
common layer for systems, channels, and providers
360°
visibility across the lifecycle of every notification
The problem we solve
Avoid a fragmented architecture for your critical notifications
When each system connects directly to every channel or provider, the organization duplicates integrations, rules, templates, and controls. Every change increases maintenance requirements and dependence on technical teams.
The Hub introduces a common layer for evolving channels, content, and delivery policies without constantly modifying source systems.
!
Issues the Hub helps eliminate
Distributed logic
Retries, schedules, and content implemented across multiple systems.
Incomplete visibility
Statuses, errors, and evidence scattered across applications and providers.
How it works
From system event to controlled, traceable delivery
Business systems report what happened. DANAconnect manages how, when, and through which channel it should be communicated.
01
Receive the event
Integrate core systems, BPM, origination systems, apps, and operational platforms through APIs, web services, webhooks, or Cloud SMTP.
02
Orchestrate the notification
Apply templates, variables, priorities, validations, delivery windows, retries, and fallback rules.
03
Deliver and monitor
Distribute through the defined channels and centralize statuses, errors, responses, and evidence for every interaction.
Product capabilities
Everything you need to manage transactional notifications from a common layer
Unified integration
Receive events from different systems through a common interface and reduce channel-specific connections.
Event normalization
Define structures, variables, metadata, identifiers, and statuses for each notification type.
Dynamic templates
Centralize channel-specific messages with variables, conditional content, and version control.
Rules-based orchestration
Select channels, providers, and actions based on the event, criticality, segment, schedule, or internal policy.
Retries and failover
Trigger alternative routes when a channel fails, does not deliver, or becomes unavailable.
Monitoring and audit
Review reception, processing, sending, delivery, errors, and responses in a centralized history.
Beyond the message
Integrate notifications with document generation and delivery
The Hub works with Document Manager to generate, retrieve, index, protect, and deliver invoices, account statements, policies, contracts, and other documents within the same transactional flow.
01 Generate or retrieve the document
02 Index and apply protection
03 Select the channel and recipient
04 Deliver and record evidence
Critical notifications
A common infrastructure for multiple business events
Security
OTP, access notifications, fraud alerts, and sensitive changes.
Operations
Confirmations, status changes, and process results.
Payments
Due dates, charges, reconciliations, and receipts.
Documents
Invoices, account statements, policies, and contracts.
Compliance
Regulatory notices and communications that require evidence.
Value across the organization
Technical control, operational continuity, and business flexibility
IT
Architecture and technology
- Fewer point-to-point integrations.
- Less communication logic within core systems.
- Easier onboarding of new channels and providers.
OP
Operations
- Centralized monitoring of events and deliveries.
- Configurable management of errors, retries, and failover.
- Greater continuity when a channel or provider fails.
AU
Compliance and audit
- Centralized history of content and metadata.
- Evidence of sending, delivery, and subsequent actions.
- Traceability for audits, inquiries, and complaints.
NX
Business and customer experience
- Update content without modifying core systems.
- Consistent experiences across different channels.
- Greater flexibility to adapt messages and rules.
Architecture shift
From independent APIs to a centralized notification capability
| Capability | Direct integrations by channel | Transactional Notifications Hub |
|---|---|---|
| Integration | A separate connection for every channel or provider. | A centralized layer for business systems. |
| Delivery logic | Distributed across applications and custom development. | Managed through configurable rules in the Hub. |
| Templates | Dependent on each integration. | Centralized, dynamic, and adapted by channel. |
| Failover | Requires dedicated development and maintenance. | Configurable alternative routes and retries. |
| Monitoring | Information fragmented across providers. | Centralized visibility across the entire lifecycle. |
| New channels | Requires changes to source systems. | Added through the orchestration layer. |
| Document delivery | Requires additional components to generate, protect, and publish documents. | Document Manager integration within the same flow. |
| Audit | Evidence scattered across different platforms. | Centralized history and traceability. |
Governance and traceability
Designed for regulated environments
Centralize access controls, operational policies, traceability, and evidence throughout the communication lifecycle, even when multiple systems, channels, and providers are involved.
Centralized control
Common management of templates, rules, channels, and policies.
Technical traceability
Record of events, statuses, errors, and associated actions.
Auditable evidence
Content, metadata, and history available for review.
Operational continuity
Alternative routes for channel failures or unavailability.
Turn transactional notifications into a core capability of your architecture
Connect your systems to a common infrastructure for managing the delivery, evolution, and audit of critical communications.
Request a technical demo