More DANAconnect SMS capabilities:
SMS delivery audit
This feature offers detailed reports in native format of all messages sent. Using the user interface, you can search by recipient phone number and the results can be used in legal proceedings.
Intelligent SMS flows with timers, filters and event triggers
Inclusion of filters so that messages are sent according to certain conditions. Likewise, waiting times are included to continue sending other messages and trigger events according to the actions that the user has carried out with the SMS.
SMS integration with other channels within intelligent flows
It is possible to send a sequence of messages through different channels depending on the user’s actions: SMS, email, automated text-to-speech calls, push, WhatsApp or any API call.
Embedding webservices (incoming and outgoing) within the SMS flows
Using the API node, external webservice requests and responses can be integrated into the SMS smart flow.
Inbound SMS and keywords triggered events
It allows the bidirectionality of SMS messages to receive keywords that start a programmed next action.
Inclusion of dynamic labels in SMS messages
Text messages can include personalized information for each end customer pulled from the database and placed as a variable in a label.
Form submissions in SMS
Rich SMS integrates with the DANAconnect platform forms system to allow users to fill out forms and surveys, as well as upload documents and files.
Multiple contact lists
Managing multiple databases with easy configuration for sending SMS to different contact lists.
SMS list unsubscription
Automated management to stop sending more messages to contacts who have unsubscribed.
Bulk automated upload of contacts files for SMS sending
Automated contact list uploads via multiple methods: SFTP, webservices and/or via email attachment.
Reception of requests via webservice or webhook to trigger transactional alerts through SMS text messages.
Time slot control
Control of time slots for sending messages at appropriate times and according to the regulations of each country.
Local SMS connection at a global level
Connection in all countries with local providers, integrators and operators to improve deliverability and costs.