Customer Experience Automation Solutions

Customer Profile Change Alert

Customer Profile Change Alert

Notifies the client in real time when their contact information or passwords are changed and gives a tool to confirm it.

SMS Gateway

Allows to send text messages to mobile terminals around the world without having to deal with expensive infrastructure or connections from multiple operators.

WhatsApp Chatbot for Insurance

WhatsApp Chatbot for Insurance is a customer service solution that automates responses, guarantees speed and efficiency at low cost

Automation innovations validated by our customers:

Mercantil Banco | Automations proven by our customers in bank and insurance | Mercantil Banco
 | Automations proven by our customers in bank and insurance | plan-vital-1-1
Seguros Caracas | Automations proven by our customers in bank and insurance | logo_seguros_caracas_nuevo_2-2
Customer logo Pacifico insurance | Automations proven by our customers in bank and insurance | pacifico-300x180
 | Automations proven by our customers in bank and insurance | losoafpintegra0-300x180
 | Automations proven by our customers in bank and insurance | logo-piramide-seguros
Customer logo Banesco | Automations proven by our customers in bank and insurance | banesco-banco-universal
DANAconnect customer Prima | Automations proven by our customers in bank and insurance | prima-300x180
Oceánica de Seguros | Automations proven by our customers in bank and insurance | logo oceanica de seguros
Customer logo La Positiva | Automations proven by our customers in bank and insurance | lapositiva-300x180
Banplus | Automations proven by our customers in bank and insurance | Banplus
 | Automations proven by our customers in bank and insurance | Atrio-Horizontal-sin-fondo
Telefonica | Automations proven by our customers in bank and insurance | Telefonica
tigo millicom | Automations proven by our customers in bank and insurance | logo tigo millicom
Tecniseguros | Automations proven by our customers in bank and insurance | logoTECNISEGUROS-600x155
Customer logo Equivida | Automations proven by our customers in bank and insurance | equivida-300x180
 | Automations proven by our customers in bank and insurance | Santander-Consumer-Bank
 | Automations proven by our customers in bank and insurance | download
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financial institutions as customers

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country presence

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end customers reached each month

One platform for the whole Customer Journey

Get a centralized customer communication management platform that integrates ALL digital channels, triggers API webhooks and sends dynamic e-documents from a single repository.

Made for financial institutions

DANAConnect is a CCM platform that automates customer communication processes and adds industry-grade tools for security, governance and auditing.

Centralize, visualize and control

DANAConnect delivers the power to visualize in one place sent messages and all the senders that are used by your company to communicate with its customers.

Serve more customers, add new services, increase margins, improve the consistency and speed of your service with automated workflows that allow growth without increasing the number of employees, lowering repetitive tasks and human intervention.

Create a digital workforce and give your team the ability to do more with less

100% Digital Customer Journey

Eliminate manual processes end-to-end

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