Promotion of self-service options for opening Business Accounts, sending periodic emails and/or SMS to the client and agent regarding missing files, and providing links to the forms for uploading the missing files.
In this growing catalog you can find use cases with specific solutions for the needs of your industry
Interface that allows applications to connect using SMTP to send in bulk highly traceable emails.
Pre-structured automated responses to handle internal customer service requests made by the salesforce.
Prospect data capture web form integrated into a landing web page that automatically sends an email or SMS after the prospect’s contact information is captured.
Pre-structured automated responses to handle internal customer service requests made by insurance agents and intermediaries.
Customer service solution that automates responses to messages and document self-services integrating chatbot technology through Telegram.
Customer service solution for banks that allows direct communication with customers, automating responses to messages and integrating chatbot technology through WhatsApp application.
Allows clients to self-manage their files, ensuring that all the documents needed to open the files are present and sends the necessary reminders.
Notifies the client in real time when their contact information or passwords are changed and gives a tool to confirm it.
Automation to generate a digital service contract, based on a template, which inserts a digitally signed certificate in the issued document.
Allows to send text messages to mobile terminals around the world without having to deal with expensive infrastructure or connections from multiple operators.
Gauges customer loyalty by sending a survey to customers asking the single question to respond with a click
Automation that asks customers how easy was the onboarding process using the Customer Effort Score methodology and trigger a followup according the response.
Automatically sends a message by email or text message to respond with a single click the customer satisfaction by product.
The checklist for client digital onboarding is an automation that gives the tools to the customer for completing tasks and uploading personal docs.
Customer contact data update automation provides alternative channels to collect contact information if message delivery fails.
Automated solution that allows users to log in to a session or transaction through the verification of code sent through a different different.
Customer centric data model provides the basis for storing data to track the evolution of customers and improve customer experience in banks.
Customer service solution for banks that automates responses to messages and allows document self-service integrating WhatsApp application.
Automated cross selling for investment accounts with educational content to a segment of your clients and creates a score based on the customer’s interaction.