WhatsApp Chatbot for Banking
WhatsApp Chatbot for Banking is a customer service solution for banks that allows direct communication with their customers, automating responses to messages and integrating chatbot technology to be used through the WhatsApp application.
- Respond to customer service cases that require immediacy and effective assistance.
- Take advantage of the most downloaded application in the world as a digital channel.
- Lower the volume of calls to the call center.
- Improve the customer experience by offering more convenience, high availability, immediacy and up-to-date information.
- Relate the corporate brand with innovation and avant-garde tech.
Creation of a digital customer service channel through the WhatsApp application that routes customer messages through an automated chatbot.
- Logo in the contact image
- Configuration of automatic response texts and options available to the user 100% tailored to the processes of your organization
- Emoticons in the texts
- 4 to 8 weeks
- DANAConnect Advanced account
- Facebook Business account
- Phone number assigned to the account
- Activation approval by Facebook / WhatsApp