Sequence of messages sent to the customer once they unsubscribe, aimed at understanding why the customer opted out, fine-tuning their profile, and offering optimized personalized options.
In this growing catalog you can find use cases with specific solutions for the needs of your industry
Interface that allows applications to connect using SMTP to send in bulk highly traceable emails.
Automation that sends a collection sequence starting with the electronic invoice and track the payment with reminders.
Pre-structured automated responses to handle internal customer service requests made by the salesforce.
Prospect data capture web form integrated into a landing web page that automatically sends an email or SMS after the prospect’s contact information is captured.
Pre-structured automated responses to handle internal customer service requests made by insurance agents and intermediaries.
Customer service solution that automates responses to messages and document self-services integrating chatbot technology through Telegram.
Customer service solution for banks that allows direct communication with customers, automating responses to messages and integrating chatbot technology through WhatsApp application.
Creates the document dynamically with the customer’s data and adds a digitally signed certificate before sending it to the new client.
Automates the Insurance Cross Selling, promoting, underwriting, and e-closing new policies to a segment of your current portfolio.
Allows clients to self-manage their files, ensuring that all the documents needed to open the files are present and sends the necessary reminders.
Notifies the client in real time when their contact information or passwords are changed and gives a tool to confirm it.
Message sequence which keeps the insured informed of the progress of their claim as it progresses.
Automation to generate a digital service contract, based on a template, which inserts a digitally signed certificate in the issued document.
Allows to send text messages to mobile terminals around the world without having to deal with expensive infrastructure or connections from multiple operators.
Gauges customer loyalty by sending a survey to customers asking the single question to respond with a click
Automatically sends a survey after a claim process that allows the customer to submit their feedback with a single click.
Automation that asks customers how easy was the onboarding process using the Customer Effort Score methodology and trigger a followup according the response.
Automatically sends a message by email or text message to respond with a single click the customer satisfaction by product.
The checklist for client digital onboarding is an automation that gives the tools to the customer for completing tasks and uploading personal docs.
Customer contact data update automation provides alternative channels to collect contact information if message delivery fails.
Automated solution that allows users to log in to a session or transaction through the verification of code sent through a different different.
Customer centric data model provides the basis for storing data to track the evolution of customers and improve customer experience in insurance.
Used with the mobile e-wallet applications so that brokers and promoters can view the complete and up to date information of their client portfolio
WhatsApp Business Chatbot for Insurance is a customer service solution that automates responses, guarantees speed and efficiency at low cost
Digital insurance card to distribute to your customers by email or SMS channels with always up to date information of services and resources