Automate onboarding, collections, document workflow and claims.
Automations for Customer Communications in Insurance:
- API for One Time Password (OTP) generation and validation
- Portals password reset
- Automatic satisfaction campaign after a reported incident
- Nurturing long-term leads
- Monitoring and identification of customer’s buying intentions
- Information and loyalty campaigns
- Contact data validation, extension, and updating
- Automatic debit adoption
- Confirmations and payment notifications
- Claims follow up notifications
- Automatic debit confirmations
Innovations for compliance
DANAConnect offers features to adapt your automations to your country’s regulations:
- Blacklist management by channel and type of communication
- Integration with regulatory bodies (Lists do not send)
- Time slot control for message delivery
- Control of maximum communications per contact
View the complete features
DANAConnect has helped its clients defend themselves in litigation
Since documents delivery with the platform meets the authentication standards to be admissible in the courts.
Present evidence in native format
Present evidence that the communications were actually transmitted and quickly resolve cases in which customers argue that they did not receive the document (account statements, disclaimers, tax documents, etc.).
DANAConnect has modules to protect your company:
- The DMARC email security module that stops phishing attacks, spoofing and BEC scams.
- The Audit module that generates admissible reports in court.
- The Deliverability module that monitors which internal and external elements that can affect the delivery of messages.
- The Security dashboard that centralizes all security information..