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DANAconnect offers subscriptions to the plans that best suit your business needs.
General features Essentials Advanced Enterprise+
Number of transactions included 10,000 100,000 1,000,000
Users with support 1 5 10
Users included for API consumption 1 1 3
Collaborative environment, work teamsand roles checked checked checked
Use case email template gallery checked checked checked
Dynamic brand manager checked checked checked
Outgoing communications
Maximum number of sender domains(@ yourdomain.com) 2 4 8
Transaction processing capacity by hour 150,000 250,000 400,000
Drag’n’drop automation workflow designer checked checked checked
Filters and events in the Drag’n’drop automation workflow designer checked checked checked
Outgoing email channel checked checked checked
Outgoing SMS channel checked checked checked
Rich content text messaging SMS checked checked checked
Drag’n’drop email editor checked checked checked
Email template library checked checked checked
Timers in automation workflow designer checked checked checked
Database Update node in the automation workflow designer checked checked checked
Short URLs Generation for Text messaging SMS checked checked checked
Dynamic content extracted from contact list database inserted in messages checked checked checked
Sending attachments by email (one samefile to the entire contact list) checked checked checked
Real-time reports of sent, opened and bounced messages checked checked checked
Anti-Spam verification based on the html content of the emails checked checked checked
Trigger for another automation included in the automation workflow designer checked checked checked
Integration with Google Analytics checked checked checked
Unsubscribe Groups and spam reports checked checked checked
Type of service management for mandatory communications, marketing and others types of communication with different attributes checked checked checked
API Request node in workflows for REST requests to external systems unchecked checked checked
Dynamic email attachments (a different file to each recipient) unchecked checked checked
Dynamic attachment send via SMS (a different file to each recipient) unchecked checked checked
Management of custom domains for links in emails and enriched txt SMS with https unchecked extra cost checked
Automated call channel unchecked unchecked checked
Incoming communications
Drag’n’drop editor for forms and polls checked checked checked
Drag’n’drop landing page editor checked checked checked
Handling custom domains for forms with HTTPS extra cost checked checked
Keyword configuration for incoming SMS checked checked checked
Receiving incoming SMS to trigger events and communications unchecked extra cost
Receiving incoming emails to trigger events and communications unchecked checked checked
Contact management
Contact list storage capacity 10 GB 50 GB 100 GB
Managing multiple contact lists checked checked checked
Customization of up to 200 fields per contact list database checked checked checked
Category management and contact list database organization checked checked checked
Contacts list Bulk upload importing from CSVor Excel checked checked checked
Ability to restrict the display of fields for a specific user checked checked checked
Work team and roles in contact lists checked checked checked
Customization of data field types and field length (VARCHAR,INT,TEXT, etc) checked checked checked
Bulk import of contacts via copy / paste from Excel and CSV checked checked checked
Multiple combined fields segmenting capability checked checked checked
Contact file Receptor for bulk upload of contacts and automatic update unchecked checked checked
Contacts Bulk Upload API unchecked checked checked
Maximum records in a contact list database 1,000,000 5,000,000 10,000,000
Maximum number of records among all contact lists 5,000,000 25,000,000 50,000,000
Information Security
Profiles, roles and permissions management for each user for each application checked checked checked
HTTPS protocol for all pages checked checked checked
System redundancy checked checked checked
SPF, DKIM and DMARC settings checked checked checked
Selective Restriction of Contact List Database Viewing per user checked checked checked
Dedicated IP addresses extra cost checked checked
SSL certificates for custom domains extra cost 2 2
Security dashboard checked checked checked
SFTP account with SSH key for document management unchecked checked checked
Passwords expiration time and Security Policies Customization unchecked checked checked
Scheduled user access restriction unchecked checked checked
User filtering and restrictions by IP address unchecked checked checked
Session timeout configuration unchecked checked checked
Visual DMARC reporter for daily records extra cost extra cost checked
Virtual Private Network (VPN) unchecked extra cost checked
Separation of sender IP for Transactional email and email marketing unchecked unchecked checked
Multi-factor authentication unchecked unchecked checked
Security logs delivered in real time (SYSLOG format) unchecked unchecked checked
API REST Node via VPN or VPC Peering unchecked unchecked checked
Digital Documents Management and delivery
Digital documents repository unchecked 5 Gb + 50 Gb +
Document delivery by email unchecked checked checked
Document delivery by rich text messaging SMS unchecked checked checked
Document delivery via API with other digital channels unchecked checked checked
Digital documents reception via integrated webforms unchecked checked checked
Document repository Management via SFTP account with SSL key unchecked checked checked
Document delivery audit app (native format) unchecked checked checked
Document indexing API for search and self service via digital channels unchecked checked checked
Management and configuration of document types unchecked checked checked
API for compressing and delivery of compressed documents unchecked checked checked
Document repository data redundancy unchecked checked checked
Document upload API unchecked checked checked
PDF documents Generation with digital signature added unchecked extra cost extra cost
Reports and business intelligence
Report of total messages sent per channel byMonth (email, sms, calls) checked checked checked
Reports export in excel files and csv checked checked checked
Email metrics per conversation (automation) activated checked checked checked
Contact list fields reports checked checked checked
Email metrics by date range unchecked checked checked
Detail of messages sent by user by date range unchecked checked checked
Email delivery logs per conversation (automation) unchecked checked checked
ETL Return reports unchecked extra cost checked
APIs and integration
API REST – Activation of Conversations checked checked checked
API REST – Mailbox Validation extra cost extra cost extra cost
A2P sending via SMTP interface checked checked checked
API client node in workflow designer unchecked checked checked
API REST – One time password OTP API unchecked checked checked
SMTP – Activation of Conversations via SMTP unchecked checked checked
API REST – Attachment Upload unchecked checked checked
API REST – Retrieval of contact data from External Trigger code unchecked checked checked
API REST – Bulk Contact Upload unchecked checked checked
API SOAP – Customer Allowance Webservices unchecked checked checked
Governance and compliance
Balance and total communications sent checked checked checked
Deliverability dashboard checked checked checked
Management of blacklists, sender block and Spam reports checked checked checked
Message audit module extra cost extra cost checked
Audit of messages with historical records of email transmission for 45 days (native format) extra cost extra cost checked
Audit of messages with historical records of email transmission for 1 year (native format) extra cost extra cost checked
Audit of messages with historical records of email transmission for 10 year (native format) unchecked extra cost extra cost
Email Archiving unchecked extra cost extra cost
Domain customization in e-mail links extra cost extra cost checked
Management of types of communication for regulated mandatory communications unchecked checked checked
Control of prohibited sending hours, dates and holidays unchecked unchecked checked
Integration with blacklists for government regulation unchecked unchecked checked
Developer oriented Features
Conversation configuration in debug mode unchecked checked checked
Separate development, quality and production environments unchecked checked checked
Developer logs unchecked checked checked
Specialized developer support unchecked extra cost extra cost
Support for custom-built webservices unchecked unchecked checked
Support
By phone checked checked checked
By email checked checked checked
By online chat checked checked checked
Access to the Knowledge Center checked checked checked
Annual personalized trainings extra cost 1 3
Account Success Manager assigned unchecked checked checked
Communication between DevOps departments unchecked unchecked checked
Support Case Escalation SLA unchecked unchecked checked
24 x 7 x 365 support unchecked unchecked checked
Automation monitoring unchecked unchecked checked
DANAconnect