Compare Editions

DANAConnect offers subscriptions to the plans that best suit your business needs.


General features	Essentials	Advanced	Enterprise+
Number of transactions included	10,000	100,000	1,000,000
Users with support	1	5	10
Users included for API consumption	1	1	3
Collaborative environment, work teamsand roles
Use case email template gallery
Dynamic brand manager

Outgoing communications
Maximum number of sender domains(@ yourdomain.com)	2	4	8
Transaction processing capacity by hour	150,000	250,000	400,000
Drag'n'drop automation workflow designer
Filters and events in the Drag'n'drop automation workflow designer
Outgoing email channel
Outgoing SMS channel
Rich content text messaging SMS
Drag'n'drop email editor
Email template library
Timers in automation workflow designer
Database Update node in the automation workflow designer
Short URLs Generation for Text messaging SMS
Dynamic content extracted from contact list database inserted in messages
Sending attachments by email (one samefile to the entire contact list)
Real-time reports of sent, opened and bounced messages
Anti-Spam verification based on the html content of the emails
Trigger for another automation included in the automation workflow designer
Integration with Google Analytics
Unsubscribe Groups and spam reports
Type of service management for mandatory communications, marketing and others types of communication with different attributes
API Request node in workflows for REST requests to external systems
Dynamic email attachments (a different file to each recipient)
Dynamic attachment send via SMS (a different file to each recipient)
Management of custom domains for links in emails and enriched txt SMS with https
Automated call channel

Incoming communications
Drag'n'drop editor for forms and polls
Drag'n'drop landing page editor
Handling custom domains for forms with HTTPS
Keyword configuration for incoming SMS
Receiving incoming SMS to trigger events and communications
Receiving incoming emails to trigger events and communications
Connector for Facebook Lead Forms

Contact management
Contact list storage capacity	10 GB	50 GB	100 GB
Managing multiple contact lists
Customization of up to 200 fields per contact list database
Category management and contact list database organization
Contacts list Bulk upload importing from CSVor Excel
Ability to restrict the display of fields for a specific user
Work team and roles in contact lists
Customization of data field types and field length (VARCHAR,INT,TEXT, etc)
Bulk import of contacts via copy / paste from Excel and CSV
Multiple combined fields segmenting capability
Contact file Receptor for bulk upload of contacts and automatic update
Contacts Bulk Upload API
Maximum records in a contact list database	1,000,000	5,000,000	10,000,000
Maximum number of records among all contact lists	5,000,000	25,000,000	50,000,000

Information Security
Profiles, roles and permissions management for each user for each application
HTTPS protocol for all pages
System redundancy
SPF, DKIM and DMARC settings
Selective Restriction of Contact List Database Viewing per user
Dedicated IP addresses
SSL certificates for custom domains		2	2
Security dashboard
SFTP account with SSH key for document management
Passwords expiration time and Security Policies Customization
Scheduled user access restriction
User filtering and restrictions by IP address
Session timeout configuration
Visual DMARC reporter for daily records
Virtual Private Network (VPN)
Separation of sender IP for Transactional email and email marketing
Multi-factor authentication
Security logs delivered in real time (SYSLOG format)
API REST Node via VPN or VPC Peering

Digital Documents Management and delivery
Digital documents repository		5 Gb +	50 Gb +
Document delivery by email
Document delivery by rich text messaging SMS
Document delivery via API with other digital channels
Digital documents reception via integrated webforms
Document repository Management via SFTP account with SSL key
Document delivery audit app (native format)
Document indexing API for search and self service via digital channels
Management and configuration of document types
API for compressing and delivery of compressed documents
Document repository data redundancy
Document upload API
PDF documents Generation with digital signature added

Reports and business intelligence
Report of total messages sent per channel byMonth (email, sms, calls)
Reports export in excel files and csv
Email metrics per conversation (automation) activated
Contact list fields reports
Email metrics by date range
Detail of messages sent by user by date range
Email delivery logs per conversation (automation)
ETL Return reports

APIs and integration
API REST - Activation of Conversations
API REST - Mailbox Validation
A2P sending via SMTP interface
API client node in workflow designer
API REST – One time password OTP API
SMTP – Activation of Conversations via SMTP
API REST - Attachment Upload
API REST - Retrieval of contact data from External Trigger code
API REST - Bulk Contact Upload
API SOAP - Customer Allowance Webservices

Governance and compliance
Balance and total communications sent
Deliverability dashboard
Management of blacklists, sender block andSpam reports
Message audit module
Audit of messages with historical records of email transmission for 45 days (native format)
Audit of messages with historical records of email transmission for 1 year (native format)
Audit of messages with historical records of email transmission for 10 year (native format)
Email Archiving
Domain customization in e-mail links
Management of types of communication for regulated mandatory communications
Control of prohibited sending hours, dates and holidays
Integration with blacklists for government regulation

Developer oriented Features
Conversation configuration in debug mode
Separate development, quality and production environments
Developer logs
Specialized developer support
Support for custom-built webservices

Support
By phone
By email
By online chat
Access to the Knowledge Center
Annual personalized trainings		1	3
Account Success Manager assigned
Communication between DevOps deparments
Support Case Escalation SLA
24 x 7 x 365 support
Automation monitoring