Solutions for Customer Experience Automation

In this growing catalog you can find use cases with specific solutions for the needs of your industry

Electronic Invoice with Automated Collections Follow up

Automation that sends a collection sequence starting with the electronic invoice and track the payment with reminders.

Alerts the client if payment has not been received at the scheduled time and provides a link to pay immediately.

Message sequence which keeps the insured informed of the progress of their claim as it progresses.

Sequence of messages that are triggered once the policy expiration day has passed and the customer has not yet renewed the contract.

Automation that sends an alert in real time when any transaction or withdrawal is made from an ATM and also attaches the electronic terminal receipt.

Automates sending the account statements and boost payments by tracking whether the customer has made payments or not and sending reminders.

Automates the Insurance Cross Selling, promoting, underwriting, and e-closing new policies to a segment of your current portfolio.

The Credit Card Fraud Alert and Prevention Automation notifies cardholders if their cards are used in suspicious transactions in real-time.

Notifies the client in real time when their contact information or passwords are changed and gives a tool to confirm it.

Automatically sends a survey 6 months before the renewal date that allows the customer to answer their opinion about the service.

Gauges customer loyalty by sending a survey to customers asking the single question to respond with a click

Automatically sends a survey after a claim process that allows the customer to submit their feedback with a single click.